FAQs

book-tickets

This page contains frequently asked questions about The Family Travel Show. We hope this helps, but if any questions remain unanswered please do not hesitate to contact us on Facebook or Twitter.

Is there an advantage to purchasing tickets in advance?

Yes – for two reasons. Firstly, it is cheaper to purchase your ticket in advance of the show (only £8). Secondly we will be giving priority entry into the show to advance ticket holders.

When do advance tickets go off sale?

Advance tickets close at 1pm on Friday 30th September 2016.

Can I purchase tickets on the day?

Yes tickets are available on the door, but do cost more than advance tickets.

Is my admission ticket valid for either day?

Yes general admission tickets are valid for any one day, so you can choose from Saturday 1st October or Sunday 2nd October.

Do I need to purchase a ticket for my child?

Under 16s are entitled to free entry, but if you are purchasing tickets in advance you will still need to select a child’s ticket. If purchasing tickets on the door the same applies, the child will still need to attain a free entry ticket.

When will my tickets arrive?

If you have chosen to collect your tickets on the day these will be ready for collection at the box office. Alternatively if you opt for your tickets to be sent by post, your tickets should arrive no later than 1 week before the show. If you book within 1 week of the show, you may have to collect tickets from the box office. You will receive an email confirmation confirming this.

I have lost my ticket what shall I do?

This is not a problem. If you have lost your ticket please bring your booking reference and form of ID to the box office on the day.

Can I reserve a seat in one of the talk theatres?

Talk theatre seating is on a first-come first-served basis and you cannot reserve seats within the theatres.

I’d like to know who is exhibiting.

A full exhibitors and sponsors list will be online very soon. Do keep checking for regular updates and it is also worth signing up to our newsletter here to ensure you do not miss any announcements.

What is the best way to get to the venue?

We recommend using public transport to get to the venue, for further details and options available please click here.

Is there car parking at Olympia?

Olympia offers onsite parking. To book please click here.

Is there disabled access?

Olympia is fully accessible for disabled visitors. For specific information on the venue’s disable access or to book any disabled access services please click here.

Are there refreshments available onsite?

There are catering points within the exhibition, alongside many restaurants and cafes in the local area. Please click here for further details.

I have a company that would like to exhibit at the show, who should I contact?

If you are interested in exhibiting at the show please contact us on 01795 844 400 or email us at family@escapeevents.co.uk.